Update:
The issue was the pdf file size of the WV required attachment. After I resized the file and reattached, the transmission successfully went through and was accepted.
When I originally called Intuit for help, I suggested this was the issue because it was the only variable that was different. No one took me seriously. They had me un-install, re-install, adjust this, adjust that and after approximately 45 minutes, the call mysteriously ended. Every year I have a TT issue and get no where with tech support. During the call I also showed them where the program freezes and stops responding every time. No one cared. I've done 3 other returns since then and it is still a issue. I think it is time to use a new product.
