I have this issue too. Windows 11, on several different computers. Using 2024 Desktop Premier version of TurboTax. I get the ReCaptcha error, when trying to pull form 1099 from Morgan Stanley. This has worked flawlessly for the previous two years, this year it is failing due to the ReCaptcha error. I don't have a VPN. I have whitelisted the desktop TurboTax app, Intuit website, Morgan Stanley website.
Error is encountered on multiple financial sites, multiple computers.
Communication from app to financial institution ReCAPTCHA Enterprise interacts with the customer backend and webpages to trigger a sequence of JavaScript, HTML, and token authentication events, something in this code flow is not working on the TurboTax side of the fence. TurboTax developers need to figure this out and get it patched in a new software build.
Error:
"Error for site owner: Invalid site key"
