YES, enter Box 12.
The instructions have changed I see.
The payments have been reported differently over the years as well, as you may know, and it seems the code in Box 12 is making everything so much easier.
The code in Box 12 (when present) tells TurboTax what the W-2 is for.
Since you DO have a code in Box 12 that code is telling TurboTax the W-2 is for Difficulty of Care Payments, it didn't need to ask on the following screen.
You say you have zero in Box 1.
In that case-
Use the number listed in Box 3 and enter that same number in Box 1 on the W-2 entry screen for that W-2.
The amount you enter in Box 1 should not be taxed as income, but could affect your Earned Income Credit.
You have the option of using ALL or NONE of the income when calculating the Earned Income Credit.
SOMETIMES more income results in a better credit, but sometimes more income lowers the credit.
Look at the credit with and then without that added income.
If entering the W-2 helps the credit, use it.
If entering the W-2 hurts your Earned Income Credit, change Box 1 back to zero.
You need to claim all or none, so either zero or the same amount as Box 3.
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