Hi - Many users, including myself, had the exact same problem. The following solution resolves the problem. Go to Microsoft's website and upload the following software: "Latest Microsoft Visual C++ Redistributable Version". Once you're at that software update section, they offer 3 links to choose from. I chose the 3rd one which is the "X64" architecture link. Since my computer already had the latest version, Microsoft gave me 2 options. To "Repair" or "Uninstall". I chose "Repair". Do that. After a few seconds, you will be prompted to "Restart" your computer. Do that. Once your computer is up and running, your Turbo Tax issue should now be resolved. This solution fixed my problem. Good luck.
