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Get your taxes done using TurboTax
None of these "solutions" will make a difference. People need to stop with the "unplug it and plug it in again" type of suggestions. They are completely unhelpful and it's frustrating to hear them over and over.
There is a bug related to computer identification in TurboTax. I realize it doesn't happen for everyone, but for those of us it does happen to, it's repeatable across versions of Turbotax.
Also, I'm on a Mac; it's happening on both Windows and Macs. I only have one user account on my system, so it's the same one I'm using to run Turbotax.
Once again, I'll ask: Is this in Intuit's bug tracking system and is the issue being worked on?
I'm happy to provide a system report, capture logs, test bug fixes or whatever else Intuit needs, but Turbotax has a problem, and it has for years. I can easily reproduce this issue and someone needs to debug and fix it.