I just had some CSR tell me that the 12-15 people I dealt with over the last two weeks trying to access my account, which I have had for five years, were wrong. That if I just did the account verification for the fourth time in two weeks, it would work out just fine. What a bunch of BS!!! I wanted to use their service as it has worked well in the past but never, ever again. OLT is the place to go.
