I can't believe it but after several weeks of hassle I finally got TT to work. For about the 6th tme I closed all my browser windows, cleaned out the files and cache, did a hard reboot and downloaded again. Imagine my astonishment when it opened! It did get to the point where it asked me to download the correct C++ file (even though I already had it) and it kept on going. I decided I wouldn't close it down and just kept on going. It did pull in the info from my 2023 return, downloaded my hubby's W2 and even downloaded the files from our investment account. I will admit it was a bit slow in updating the refund/owed boxes at the top as I went along but once I went to another section it would update. Two things: ! - Make sure you are using the x64 version of the C++ Apparntly there is a x64 version and an x86 version and the long version number that everyone was posing was wrong. The number was associated with the x86 version. And 2 - I don't know if it makes a different but I ran it with my VPN on and had no problems.
Anyway I'm done and both my federal and state returns have been submitted. Personally I found the way things were set up to enter info wasn't near as user friendly as before. I managed to get the same info into 2 different areas causing me to owe. When I fixed that problem we now get a small refund. Good luck to all!
