I had a similar issue with my computer and was able to install the program, but when we download it we are now at the mercy of Turbo tax and if they do not answer the phone which 90% of the time we are out of lack. I am very upset !!!! or for some other reason... maybe they go out of business or re-organization, and/or new management we are out of lack. Besides now they have access to your computer all of it all my data!!! when I used the CD i would not register ... I am not giving them my data ... this so corrupt so wrong
