It depends. It's possible your computer may not be compatible with Turbo Tax 2024. Here are the 2024 system requirements to run the software.
Operating Systems
- Windows 10 or later
- Specific Windows OS: Windows 10 (64-bit), Windows 11 (64-bit)
RAM
Hard Disk Space
- 1 GB (plus up to 4.5 GB for Microsoft .NET 4.8 if not already installed)
Monitor
- 1024x768 or higher recommended
Third Party Software
- Microsoft Visual C++ 2022 Redistributable (included with TurboTax Installer), Microsoft .NET 4.8
Internet Connection
- 1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates and optional online features
If your system is compliant with these requirements, you may wish to reach out to Turbo Tax phone support here. After reaching this site, click on Turbo Tax Desktop, then you will be given the phone number to call.
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