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Get your taxes done using TurboTax
TurboTax Deluxe installed just fine initially and I was able to begin using it in January. This week TTAX began to throw the error "TurboTax - Error Looks like we've run into an error. We're sorry but need to close TurboTax". I've called support twice and have two different case numbers. We uninstalled and reinstalled TTAX multiple times, using admin creds, not using admin creds etc. Still threw the error. Downloaded a "super patch" at TS direction and applied it. Did not resolve the issue. Then the TSR told me this is a known issue with TurboTax deluxe and the dev team is working on fixing it and should have it resolved over the weekend. I asked how I would be notified when it is resolved, and he said via email. We shall see. Since the known issue affects Deluxe only, I asked when customers would be upgraded to a working version such as Premier free of charge. Didn't get much of a response to that question. So far, I've spent at least 5 hours trying to get TTAX 2024 working. In reading this thread the issue seems to have been going on for several weeks, unless that same error message is thrown for a variety of issues. C'mon Intuit, let's gooooooo.