No. I just asked this same question to turbo tax and it was like talking to 5 year old. Don’t believe anything they tell you, including emails. I got the same email you’re referring to though the IRS hasn’t even touched my return yet. All turbo tax will do is hide behind their “you have to ask the IRS, it’s out of our control” disclaimer. That is their answer for 90% of any question you ask them, and I’ve asked a lot. Even if you paid extra for the “expert help,” turbo tax is worthless and they have been year after year. I’m stuck with them for now but can’t wait to try someone new.
