If you are receiving this rejection from the IRS, there is either a SSN in your household that is associated with the Marketplace, or the question "Did you receive Form 1095-A for your health insurance plan?" is marked yes.
Here is what TurboTax provides on rejection code F8962-070. "Your return may have been rejected if the IRS has information that someone in your household should have a 1095-A.
If you don't have a Form 1095-A and know you won't be receiving one, you can certify this in TurboTax Online/Mobile in order to refile your return:
- Go to the Did you receive Form 1095-A for your health insurance plan? screen.
- You'll be asked if you received a 1095-A. Select No. By selecting this certification, you will be able to e-file your return and meet the requirements under rejected code F8962-070.
- Select File from the left menu and continue through the process to resubmit your return."
For more information, see the link below:
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