This has been resolved by John at [phone number removed]. He explained that the $40 extra is only if you select payment of your $25 state tax filing charge from your tax refund. (And why would anyone pay $65 for a $25 service? Huh?) My taxes have now been filed electronically for an additional $25, not $65.
Sorry, but it WAS ABSOLUTELY NOT EVEN REMOTELY CLEAR when the window popped up saying I was going to be paying $25 for filing the state (not the problem) and $40 in addition because I had a federal refund coming (that was the problem). In fact, just before that I had instructed TT to pay all refunds by direct deposit, as I have always done. Why would the possibility of paying $40 for the refund even arise if it was already documented that I was receving my refund via direct deposit and had only refunds coming from state and federal.
John, the TT employee who I spoke to on the phone, said that he'd send it up the line that the wording was extremely misleading and try to get the problem fixed. Hope he does.
