There could be a number of reasons why the "oops" message appears.
If you are using TurboTax Online, check your Internet connection. Logging out of TurboTax and back in, changing browsers (Chrome generally works well), or clearing your cache and cookies often helps.
If those steps don't resolve the problem, you could try the additional troubleshooting steps in this TurboTax help article.
If after taking these steps you are still not able to finish and file your return, see this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.
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