Return to the w2 entry screen and enter zero for the state wages. This will show tax paid and income as zero for you to qualify for a refund from the state. You may have to enter $1 as income for the program to allow you to file.
The state knows that w2's come wrong and they have a copy of the w2 as well. The state w2 entry section is the place for you to get things corrected.
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