Me too! Spent over two hours with TTX support. Often disconnected because of dropped call. They had me open and run a program that let them see my screen. Downloaded TTX DLX over and over, reinstalled over and over. Install would not put icon on screen and install failed - said TTX was already on my PC. Spent multi hours MANUALLY entering 1099-R and 1099-INT. My credit union wasn't on list of institutions. After all those entry hours, TTX wanted me to upgrade to DLX and said I had been using free version. Not true! I BOUGHT TTX DLX! I refused to pay for it again. After reading many, many community posts I am considering going to an alternate software.
