Error system.runtime.serialization when trying to get updates and state file for 2024

Error system.runtime.serialization when trying to get updates and state file for 2024. I have used TT for years and never had a problem. I bought from Amazon and downloaded. Now when I try to open TT it takes forever and then I get a long error message the starts with "system.runtime.serialization." I get the same error message when I try to download the FREE state software. What is going on? I saw some people from 2018 to 2022 with what looked like the same issue. Can someone tell me what worked for them? Why is turbotax not fixing this if it's been a problem for years?