First, verify your Alabama entries in TurboTax Online:
- Open TurboTax Online
- Select Tax Home in the left pane
- Select the dropdown to the right of State Taxes
- Select Pick up where you left off
- Proceed through the state interview until you get to First Time Second Chance Homebuyer Accounts
- If none of the conditions apply, select No
- Proceed through the Alabama portion of TurboTax to see if this remedies your issue
If this doesn't solve your issue, delete your Alabama and re-input it. To do this:
- Open TurboTax Online
- Select Tax Home in the left pane
- Select the dropdown to the right of State Taxes
- Select Pick up where you left off
- Select Prepare State in the left pane
- On the You've already got a head start on state taxes screen, select Let's get started
- On the Status of your state returns screen, select the trashcan to the right of Alabama
- Select Delete on the popup
- Back on the Status of your state returns screen, select + Add another State
- On the Alright, which state should we work on next? screen, select Alabama from the State dropdown, then select Continue
From there, you can enter your Alabama information again.
If the TurboTax Online navigation described above doesn't look like what you're seeing, see the TurboTax Help article Why does the TurboTax navigation menu look different for me?.
