Get your taxes done using TurboTax

The down load is on my computer. I was workin on my 2023  Turbotax for months but cannot do more to complete because it mentions the file is in a snag to go back to    but it will not let me go back..Ihave bee doing Turbotax for 50 years and these last two years have been a problem.  When I ask for help to continue, I always get a Trainnee who does not know what to do and transfers me to another Trainee with same problem.