Get your taxes done using TurboTax

How do you know you no longer qualify for the Refund Advance?  Are you still getting a Refund over $500?  If so, and you're using TurboTax Online, try closing the program, clear your Cache and Cookies and return to the FILE section.  Review the screens until you get to the How Do You Want Your Refund page. 

Here's qualifying details for the Refund Advance:

You will not be eligible for the loan if:

1. Your physical address is not included on your federal tax return.
2. Your physical residence is located outside of the United States or a U.S. territory, is a PO box, or is a prison address.
3. Your physical residence is in one of the following states:
   • IL
   • CT
   • NC
4. You're less than 18 years old.
5. The tax return filed is on behalf of a deceased person.
6. You're filing certain IRS forms (1310, 4852, 4684, 4868, 1040SS, 1040PR, 1040X, 8888, or 8862).
7. Your expected refund amount is less than $500.
8. You didn't receive Forms W-2 or 1099-R, or you're not reporting income on Schedule C.

Here's info on Difference Between Refund Advance and Refund Advance Loan.