Get your taxes done using TurboTax

BrittanyS · ‎February 2, 2025

TurboTax offers the following solutions to download issues:

Make sure your computer meets the minimum system requirements.
Verify that you have administrator rights on your computer and TurboTax is running as administrator:
- Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.
In the Control Panel under Internet Options, add https:*.intuit.com to Trusted Sites. Set security level to Medium.
Turn off antivirus software and Windows Defender.
Add TurboTax Desktop to your allowed apps in Windows Defender.
In the Control Panel under Internet Options, add https:*.intuit.com to Trusted Sites. Set security level to Medium.
Turn off antivirus software and Windows Defender.
Add TurboTax Desktop to your allowed apps in https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/troubleshoot-installati...Windows Defender.
Clean up and defragment your hard drive.
Run Windows Update to keep your computer up-to-date.
Update your computer's hardware drivers.
Update your security software for firewall, virus, and spyware protection.

If you need additional information, see the link below:

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"