Queball
New Member

Get your taxes done using TurboTax

I had the same problem today with Turbotax Premier 2024.   I tried creating the administrator account, but it did not help.  (My regular ID is also an administrator.)

I called Turbotax support and, after a frustrating session with their AI (which could not seem to understand the spelling of my email address or the domain name), I was connected to a live person who had me try several things.   What seemed  to fix the problem was installing Visual C++ from this URL:
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

It required a reboot.  But after rebooting, the Turbotax installation completed with no further problems.