We can take a look at your return so we can see exactly what you see and help come to a resolution. The return will be scrubbed and will not include any of your personal details.
Once you've got your tax return open,
- click Online in the top menu bar
- Choose Send Tax File to Agent
- Log in to your Intuit Account (if you're not already)
- you'll see a message explaining that you will be providing a diagnostic copy of your return - your personal details will be changed so we will not be able to see any private information
- click send and you'll get another message with a token
Reply to this message with your token and we'll take a look to see what we can find. Please also let us know what state is included with your return.
@ariasings91
