Numerous people attempting to use TurboTax have the same problem. So far TurboTax Tech Support have no fixes for this problem and their representatives are not aware of the connectivity issue. This has happened to both Windows and Apple macOS users. The only fix, without TurboTax help, is I can download and activate TurboTax Deluxe 2024 only if I add a “Dummy User” to my computer and have the Dummy download and activate TurboTax software. PS TurboTax does connect to the internet after downloading because it automatically updates TurboTax software but will not connect to the internet to activate your purchase of TurboTax. I have submitted a work order request with an ID but it’s been over a week with no response from TurboTax. When I spoke with Tech Support they were totally unaware of any problems with Activating TurboTax. I thinks it’s time to get a refund and try another tax prep software.
