I’ve been a TurboTax customer for over 25 years and have never had a problem like I’m having now. I Downloaded Home and Business and commenced my return, no problem. Then today Went to update return, and after the Turbotax online update, the software wouldn’t work. Kept getting an error. Couldn’t open Turbotax.
i Spent over 4 hours on the phone with customer service. They had me uninstall and reinstall the software several times, and update windows. Still didn’t work.
Seems like there’s a major bug in the software.
Has anyone else experienced this problem? And if so, how did you fix it?
Also, what other software will import TurboTax files? Need to know in case I have to purchase other software.
