I'm running windows 11 on a Dell laptop, and have not been able to activate Turbotax 2024 Premier downloaded version. This summer I actually purchased 2 identical Dell laptops, one for me and the 2nd for another household member. The frustrating part is that the product will not activate on my laptop, but will activate on theirs. Kind of ridiculous. It would be a huge inconvenience to them for me to do the taxes using their laptop, and I shouldn't have to. The only difference between the 2 laptops is that I had to do a 'reset this PC' on mine shortly after purchasing it. Currently, everything but TurboTax works. And I had tried to install the 2023 product which also failed on activation. So I've been comparing every single windows setting I can find between the 2 laptops to see what's different, and nothing is. I had also spoken to TT support last fall when the 2023 install failed, with no success. Just a shame, because the product worked well for me for several years before this. My last attempt to reinstall/activate was around Jan 28th, so it was well after the Jan 10/11 server issue on the TT side that fixed the problem for some folks. So if any of you ultimately come up with a solution, please post how you fixed this, and if I come up with a solution, I promise that I will do the same.
