If you are having an issue with TurboTax not accepting the activation code, follow these steps provided by TurboTax to fix the error:
- open the starting screen where you can begin or continue your return.
- Method 1: Temporarily disable your antivirus/anti-malware/firewall
- Method 2: Disable your VPN connection
- Method 3: Restart your router/modem
- Method 4: Configure the TCP/IP settings
- Method 5: IP config command line tool
See the link below for more detailed steps provided by TurboTax:
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