If TurboTax is telling you that you are not eligible to take a deduction for student loan interest that you paid, then it may be due to your income being too high or another reason.
Please take a look at the following TurboTax help article to learn more about the income limitations when claiming a student loan interest deduction. If your question is not fully addressed, please tell us more about any messages you are seeing when you enter the interest for the deduction.
What is a 1098-E: Student Loan Interest
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