Dear Intuit,
I need you to understand how irrelevant your identity system is if you have a product that requires review by multiple individuals - but only have one single credential that all need to share. Basically, you are saying the following:
1. Wives can only do tax returns because husbands don't have a credential to even log in and review the work. If you think that is funny, then try saying it out loud reversing the genders and not sound like you are from the 1950s. Joint tax returns mean TWO individuals filing jointly under an egalitarian partnership - allowing only one person to have a "primary" credential is counter to equalizing genderized power dynamics and safety in our society. I want you to think about how much power is shifted to the individual who needs to know everything about the non-Intuit-credentialed-spouse (SSN, income, bank accounts etc.). This is not about DEI - this is about safety and identity protection! Every party in a marital relationship needs to have full authority to revoke trust at any time!
2. Sharing passwords is OK - I guess I am going to have to write it down on a piece of paper so my wife can do taxes this year.
3. That all of the work that we, collectively have been doing to shore up security is too complicated for an established tech company such as Intuit to handle. You are too old school - probably run more like a bank than a tech company. FIDO has been around since 2013 OAuth has been around longer. The fact that you cannot authorize access between two equal individuals is inexcusable in 2025. I see you have passkeys, I see you have third party authenticators which are good - but you don't have group-based permissions and access control - what the heck is that about!?! I literally just shared a password with my wife so she could log in with her computer - THAT IS NOT AN AUTHORIZATION STANDARD!
I have been using Turbo Tax online since it was incepted. I was hoping this year I could share the load of doing our taxes properly with my wife. It is frustrating and ridiculous to see that you still do not have this. Upgrading your identity system is not hard, it just takes time and some diligence. You just need to choose to do it.
So do it already!
