hb104
Returning Member

Get your taxes done using TurboTax

Hey, it looks like this is a massive mess-up that TurboTax does not want to own up to, affecting many, many people in multiple states. I just spent an hour and a half on the phone getting bounced back and forth. 

 

Here is my other comment on a post by someone affected by the same issue: 

https://ttlc.intuit.com/community/taxes/discussion/re-i-have-an-email-from-turbotax-regarding-a-w2-[...

Here is a reddit thread of other people who also were affected by this: 

https://www.reddit.com/r/TurboTax/comments/1hu99dt/why_is_turbotax_sending_a_tax_return_from_an/

 

Per customer support (non-paywalled version), it isn't a phishing scam, and TurboTax "has no idea" about this mixup. Seems untrue. They will not let you lodge a complaint by the way, I tried. They tried to get me off the phone at every possible turn and told me to just call the IRS. They also said they were "investigating", so I don't know how they could be doing that if they didn't know about the problem. 

Multiple people appear to have frozen their credit over this, and it's a really bad look for a company that leaked the entire country's data a couple months ago! Lol