Get your taxes done using TurboTax

Wanted to provide the community with an update on this recaptcha error that you may find useful.

 

There is a (not great) workaround:  I was able to import the 1099 without issue on the web version of TT.  You can then export the return under “Tax Tools->Tools->Save your 2024 return to your computer” and open it in desktop with all your imports intact.  Note that If you can import via the web, it means you are able to connect to your financial institution and they are not the problem, which is a good thing to know.

 

Assuming you can do that, then I would look closer to home:

 

Check your computer -  to make sure you don’t some kind of security software on there that is blocking TT Desktop.  (The behavior of an App that is reaching back out to to a remote site looks a lot like hacker activity to most network security software)

 

Check your network - do you have a Firewall or Router of some kind that is blocking this kind of activity.  I found that the  EERO WIFI Router (standard with Frontier Fiber at your house) with “Advanced Security & Ad Blocking” turned on can mistakenly block TT Desktop as well.  Most modern routers can do this kind of thing if you have it turn on, and it’s often turned on by default.

 

Hope that helps,

 

Best of luck.