Get your taxes done using TurboTax

I had a similar problem. It would import, but it would corrupt the data in the *.tax2023 file.

This worked for me:

Install TurboTax 2023.

Open the 2023 program and let it update. Apparently there were some last-minute bug fixes.

Open the *.tax2023 files in TT2023 and compare the numbers to the saved pdf version or your 2023 W-2s.

Check to make sure the numbers are correct. If the refund/payment amount matches exactly, your data is probably OK. Edit if needed.

Save the *.tax2023 file and close the 2023 program.

Open TT 2024.

Start a new return instead of using an old one. The old 2024 may be corrupted.

Try to import *.tax2023 again.

Note: importing 2023 data is a one-way street. Once it is in 2024 it can't be changed.