Get your taxes done using TurboTax

I have not yet received an answer from TurboTax.  And as of the UPDATE I just downloaded, the problem still exists.
I am SUPER FRUSTRATED with TurboTax for the first time in MANY MANY years of use.
Does anyone know how to get in touch with them, they apparently don't monitor this site.
I have a combination of this error, and I need to know how to enter data from IRA's that I didn't withdraw any funds for and don't have a 1099-R,  
I don't want to fill the forms out with incorrect data, unless of course TurboTax will cover the penalties if the IRS comes down on me for doing so.
How do I get my money back for this software I can't use So I can get my taxes done elsewhere.
COME ON TURBOTAX, how about a response from your reps?

WE NEED THIS FIXED!