We filed on 1/23/25 (early) and we did use a new account. We normally file with my account, but this year made an account for my husband and filed using his so that he would be listed first. I had already gotten the email to verify that it was me sending the return, we called and verified within 10 minutes of getting the email (1/23/25)
on 1/27/25 (opening day) we were rejected ( i made a typo on one of my kids socials) fixed it, resent it, I never received the email asking if it was me who filed but i called the number from the email again to verify it again, I am now sitting 20 minutes away from being 72 hours stuck on pending with the irs having to receipt of my return at all. The rejection isnt even on my irs transcripts. Like I never filed a return. We have used turbotax for the last 9 years and i have NEVER encountered this, even on past rejections it would be either rejected or accepted within a few hours. I am mildly panicking and am questioning continuing to use tt in the years to come.
