I am having an issue over the last two days. I can log into turbotax but as soon as I attempt to go into a section such as Income or Deductions it will load for a while and then show me a screen saying "Oops! It appears there was a drop in our connection".
Up until two days ago I wasn't getting this error, however, I was continuously getting an error when Turbotax forced me to "review" my crypro investments that had been imported from Coinbase. If I tried to review my investments from within the "Investments" section it would give me an error. If I skipped forward to the "Review" section it would tell me to "Review" my investments and then request that I enter a date for an investment and no matter how many times I entered the date it would just re-load the same page over an over asking me to enter the date again.
What I've tried:
- I've used different devices (phone and PC - web version)
- I've tried different browsers
- I've logged out and back in
- I've cleared all of my cookies and cache
- I've restarted my devices.
- I've logged out, cleared all cookies and cache, logged back in and re-imported from coinbase.
I have all of my information entered correctly and simply need to file my taxes at this point but it seems like no matter what I do I can not get past the error.
