HeatherPLO
Intuit Alumni

Get your taxes done using TurboTax

Try this:  Run an update on your Windows Operating System and after the update is complete, uninstall Turbo Tax. Reinstall Turbo Tax and this should fix the error.  

If you have Windows 10 and you need to update, please see below:

  1. Open the Settings menu and go to Update & security > Windows Update.
  2. Click Check for updates to prompt your PC to scan for the latest updates. The update will be downloaded and installed automatically.
  3. Click Restart Now to restart your PC and complete the installation process. 
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