Insolvency help

I received a 1099-C in 2018 for 3k and change.  I was insolvent in w018. I filed Form 982. I received a notification 6 months later that I owed 3k + interest. I re-filed form 982, along with over 100+ pages of proof of insolvency. 2 years later I receive another notification of money owed. I call the IRS, they tell me I need to submit Form 982.  I do this, again, etc

 

its now 2025, and after 2+ years of receiving “we need more time” letters, I receive a new bill, with more interest and penalties.  

Am I doing something wrong? Is there a way to actually get hold of a human being at the IRS? Do I just keep submitting what I have?