Hello, I have found a resolution on this, search for the 1095-A section that you went through on your return and then if you have already checked "no" then it'll move on the next section of the 1095-A form and then on the bottom of the screen there is a check box that says something that if your form has been rejected or you have never used health insurance through marketplace then check the box and continue. It worked for me and my claim was accepted.
