Make sure you indicated your Residence Status for Michigan in the Personal Info section, and that your household income does not exceed the limits for the credit.
The MI-1040 CR Form only asks the amount of rent you paid, and the credit is 23% of that amount. What is the error message you are receiving?
If you couldn't resolve your issue after speaking with TurboTax Support, you could Clear & Start Over. I haven't seen other posts with this issue this year, so that may be your best option.
@Dragonitte2
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