Installed TT2024 Deluxe from download last week. Ran a preliminary return to prepare for filing today and now continually receiving Error 70001 "Already running under another account. Switch users and run TT from another account" when I attempt to reopen and file return today. After reading volumes of posts on this error and calling TT support I am still unable to resolve after attempting/confirming the following in all combinations possible:
- Windows 11 up to date
- Open TT with Windows Defender & Anti-Virus turned off
- Open TT as administrator
- Run PC in safe mode and open TT
- Revert to previous Windows update and open TT
- Revert to previous Windows update, uninstal and reinstall TT
- Deleted any previous version of TT
- Deleted TT download purchsed from Intuit via Amazon and reinstalled direct download from Intuit/TT.
- Confirmed all of the above with TT help over the phone.
- Earned neat badges for number of posts I've read
Open to more suggestions before going another route and fighting for refund.
