Hi... I'm the original poster about this issue "It looks like we've hit a snag" from back in January, 2024 (about one year ago)... I work on a Mac and last year I purchased and downloaded TT Deluxe for Mac.. I had occasion to go on the Apple Discussion forums last year after I encountered this "hit a snag" error and I found a post that spoke directly to this issue and offered a solution. That forum post, from early in 2023 is still there and it is....
https://discussions.apple.com/thread/254645635?sortBy=bestIs TurboTax still telling you “It Looks Like We Hit A Snag?
Last year I followed the direction offered in that post (I don't usually do that but I got courageous), the direction being to quit Turbo Tax, move the folder
~/Library/Caches/KSCrash/TurboTax
to the trash and then restart TT... That got rid of that "it looks like we hit a snag" error and the above link goes on to say that error should stay away UNTIL Turbo Tax might crash again...
So far, using the 2024 version of TT Deluxe, I have not yet seen that message but nor has TT quit as it had done back in early 2024 (2023 TT version) and I have notes that I had encountered it as well the year before (2022 TT)..
