You can try calling the TurboTax customer service number:
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
However, I wasted two hours of my life and all they ended up was telling me to open the form and fill in the data directly, I started that process in early January and still no progress.
Is this a Mac Desktop issue or does it happen on a PC as well? In either case, TT has gotten progressively worse over the past several years and I see all the signs of cost cutting and inability to retain talent. They are also pushing the on-line usage, which I refuse to use.
Please let us know what alternatives you have found.
