Activation issues

Hi,

Please I need help with Turbotax premier 2024 installation and activation, I purchased it last week and I tried all of the solutions listed here but nothing worked.

I downloaded and installed Turbotax premier 2024 on my PC windows 10 but when I run the program even as an administrator I get a black page with no where to sign in or enter the activation code please check the attached pictures and any help will be greatly appreciated. Thank you for your time.

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