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Get your taxes done using TurboTax
Jan 2025. I had to uninstall TurboTax Deluxe 2023 from my computer. I then used download from my online TurboTax account to reinstall. However, when I opened my tax file, it gave me an error message that I had to purchase a state program, which should be free. Multiple uninstall and reinstall and failures. My new computer did not have CD drive, so I copied the 2023 tax year CD to a USB drive using an older PC. On my new computer I uninstalled Turbo Tax 2023. Then I went into Registry Editor and searched on word Turbo to delete any reference to Turbo Tax 2023. It takes a while. Then using the USB I installed Turbo Tax 2023 and it automatically downloaded the New York state program for me. I hope this helps someone.
‎January 25, 2025
12:13 PM