I filed on the 9th ave was accepted on the 17th of January and paid for the 5 days early deposit program at my personal bank. It’s $25. It’sa simple return so it is free for federal and state. My refund is showing approved and WMR and transcripts all say my deposit date is 1/29/25 and today is 1/25/29. It was showing that deposit date all day the 24th but haven’t gotten a deposit. I can’t see TT not taking that money when they have in a big green box at the top of the home page “you paid $25 for 5 day early deposit”. Their “help” bots are pretty worthless with something like this. How can I make sure they don’t hold my deposit up even more by taking a cut they already missed their window to be owed?
