Okay, I finally got the "continue" button to work. Before, I would press the "continue" and then just sit and wait. In prior years, there would be a bit of hesitation and then it would move to the next input screen. This year I would press it, wait about 45 seconds with no luck. Then I would press it again, wait 45 seconds, no luck. And then do that same thing over and over.
Well, I was on the phone with a TurboTax tech support person and he put me on hold to escalate this issue to a Tier 2 person. So, while on hold, I just kept pressing the "continue" button over and over again with virtually no pause between pushes. And after about the 20th push, TurboTax suddenly moved into the next input screen.
I firmly believe the software got tired of resisting me and finally let me through to the next input screen. Fearing the program would seek retribution at some future date, I immediately entered the information I needed to and saved the file.
Tom
‎January 24, 2025
10:17 PM
