Hi Catina,
I am experiencing the exact same issue, and unfortunately, none of your answers address the problem.
None of us have IDnotify login credentials. The monthly IDnotify emails I have been getting as a Max customer for three years all direct us to sign in on TurboTax. But there is no option to access IDnotify on our TurboTax dashboards. There is no reference to "Home" or "Max" on my dashboard or anywhere in the filing process that we can find.
