Try to input this information again using your laptop. First, clear your cookies and cache. You should also restart your computer. If you need guidance on clearing the cache, see this article that shows how to do this in different browsers: How to clear your cache
Next, revisit the entry section for 1099-G in TurboTax Online, and I suggest deleting the 1099-G and starting over just to make sure there are no errors.
Here's how:
- Navigate to Federal; Wages & Income; Unemployment/ paid family leave (1099-G); Choose Add/Edit
- Verify the answer to Did you receive unemployment or paid family leave benefits? is yes and Where did you get your benefits from? is answered Government
- Choose the trashcan to Delete if there is anything on the next screen.
- Select Add 1099-G
- Choose "Type it in myself"
- Enter the Payer's federal ID number from the 1099. It could also be called "Payer's TIN", "Payer's federal ID number," or something similar.
- Continue and fill out the address exactly as it appears on the 1099-G including zip code
- Now, you will fill in the rest of the 1099-G details. Complete box 1 and 4. For question "Select payer state OR locality", choose only Maryland in Payer State
- Fill out box 10a, 10b and 11
- Choose continue and your information should now be included in your tax return.
