There was a known intermittent connectivity issue around 1/10/25 that has been solved. Since your purchase was after that date, that should not be the problem unless it has returned.
Another user was having a similar issue and successfully resolved it by creating a new user on their Mac. They then did the installation through that new user.
Please share any detailed information about your operating system and version so we may pass it along to the team who can investigate this further.
@user79
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