No way to see owed amount

There's no running total on the top, AND no way to see the amount I owe after reviewing. When I click 'federal review' it just skips entirely and moves to next section. I have entered all wages and deductions. I also called about this, and the person didn't know how to help. She started a ticket for me, which resulted in an email today claiming that the issue has been resolved, but it hasn't. Anyone else experiencing this and find a fix?